Before you return ANY item please call 01949 728628 or email sales1@ammodrop.co.uk to obtain an RMA number. We will only accept returned products that have been authorized for return by our technicians. When Returning your product please include full details of the fault and full contact details. In accordance with your statutory rights, you are responsible for returning the goods and covering the cost of return in any situation.

Order Errors (yours) In the unlikely event that you have ordered items you did not want, and have not been in touch before they are picked and dispatched, returns may be subject to a 10% restocking fee

Picking Errors (Ours) In the unlikely event that the goods you have received do not reflect your order, please accept our immediate apologies and allow us to correct the situation. Please contact us on 01949728628 so that we can arrange for the correct products to be sent to you.

Picking Errors (Manufacturer) If you suspect that your pre-packaged goods have missing or incorrect items please contact us on 01949 728628

Damaged in Transit If you suspect your product to have been damaged in transit please contact us on 01949 728628 so that we can arrange a replacement.

Warranty Repair If you suspect your product to be faulty within its warranty period, please call us on 01949728628 to arrange a warranty repair.

Due to the nature of the products we sell, Ammo Drop does not generally offer a refund on RIF’S, bb’s or pyrotechnics For a refund on other unused items send the items back to us at

DC Active Ltd, Unit 1 Wolds Farm Business Park, Kinoulton, Nottingham, NG12 3EQ. This does not affect your statutory rights.

Non-Faulty Goods. Under the Distance Selling Directive, you have the right to return your goods for a full refund if you notify us within 7 working days from the day after you receive the goods. Used RIF’s are non-refundable, unless it is found to be faulty. You will need to call us for an authorisation number for a return.